Director of UX and Design

Who are we

Founded in 2017, Lokalise is a cloud-based translation management system that helps businesses streamline their localization processes. It provides a platform for managing translations of software, websites, mobile apps, and other digital content. Overall, Lokalise helps businesses improve their time-to-market, increase translation quality, and reduce costs associated with localization.

Location

Even though our company operates exclusively on a remote basis, you are required to reside in Europe (continent) and have legal work eligibility within the country you will be based.

About

As the Director of UX and Design at Lokalise, you will lead our design and user experience initiatives, championing a user-centered design philosophy that supports our product-led growth (PLG) strategy. Lokalise is recognized as a company with the best user experience in our industry. Yet, as the number of self-serve customers grows, we need to ensure our design is more intuitive, playful, and engaging. Your primary mission will be to understand our users deeply, leveraging insights from UX, human-computer interaction, and the broader field of psychology to drive design decisions that increase ease of use, enhance user satisfaction, and fuel overall business growth.

This is a full-time, remote role that requires a visionary leader with a passion for creating compelling, user-friendly designs and a proven track record in a PLG company environment.

You Will

• Lead Design Strategy: develop and execute a cohesive design and UX strategy that aligns with our product-led growth goals, emphasizing user engagement, satisfaction, and retention.
• Champion User-Centered Design: foster a culture that places user needs and experiences at the forefront of product development, leveraging UX/HCI principles and psychology to inform design decisions.
• Collaborate Across Teams: work closely with product, engineering, and growth teams to ensure that design and UX principles are integrated into all stages of product development and growth initiatives.
• Drive Innovation: identify and implement innovative design and UX practices that enhance user experience and contribute to product differentiation and competitiveness.
• Build and Mentor: lead, inspire, and mentor a team of UX/UI designers and UX researchers, establishing a collaborative, high-performing team environment focused on excellence and continuous improvement.
• Advocate for Users: serve as the primary advocate for the user experience, ensuring that user feedback and research are integral to the product design process.

You Must Have

• A Bachelor’s or Master’s degree in Design, HCI, Psychology, or a related field, with a strong emphasis on UX and user-centered design.
• Extensive leadership experience in design and UX, particularly in a product-led growth company, with a deep understanding of how design impacts growth and user engagement.
• A proven track record of successful collaboration with growth teams and integrating UX design into growth strategies.
• Expertise in modern design tools and technologies, with a keen eye for aesthetic and functional design.
• Strong understanding of UX research methods and how to apply insights from psychology and HCI to design strategies.
• Excellent communication skills, capable of articulating design visions and strategies across different levels of the organization.

It will be considered a significant advantage if you bring

• Experience working in the SaaS industry

Our Benefits

• Competitive salary and employee stock options plan
• Fully remote and flexible working hours
• Co-working budget
• Unlimited vacation policy
• Top-notch tech equipment for your work
• Learning & Development program
• Health insurance
• Wellness benefits
• Mental health support - every employee has access to a dedicated mental health platform
• Great startup atmosphere, team spirit, and team events

We are committed to a culture of inclusion and equal opportunities. Therefore, we welcome applications from people of all gender identities, sexual orientations, personal expressions, relationship, marital, or civil partnership statuses, racial identities, national or ethnic origins, religious beliefs, ages, and disability statuses.