Product Manager, Nonprofits

Company Background:

‍The Giving Block, a Shift4 company, is the platform helping nonprofits fundraise more effectively from modern philanthropists. Pioneers of the “Crypto Philanthropy” movement, The Giving Block developed the leading solutions for cryptocurrency donations, taking crypto and NFT donations mainstream in the nonprofit sector. The Giving Block’s team then developed a stock giving experience built to empower even more donors to give non-cash assets. When combined, The Giving Block’s product suite empowers more donors than ever to give assets to their favorite causes. Today, thousands of nonprofits are using The Giving Block to fundraise from modern philanthropists. Learn more about The Giving Block here.

Shift4 Payments (NYSE: FOUR) is a leading provider of integrated payment processing and technology solutions, delivering a complete omnichannel ecosystem that extends beyond payments to include a wide range of value-added services. The company’s technologies help power over 350 software providers in numerous industries, including hospitality, retail, F&B, e-commerce, lodging, gaming, nonprofits, and many more. With over 7,000 sales partners, the company securely processed more than 3.5 billion transactions annually for over 200,000 businesses in 2019. For more information, visit shift4.com.

Shift4’s entry into the nonprofit market began when our CEO raised $243 million for St. Jude as part of his trip to space. Soon after, we acquired The Giving Block, the leader in Crypto Philanthropy. Now we’re expanding to formally offer a full range of payment processing products and services to the nonprofit industry

Summary:

‍The Giving Block’s product suite empowers more donors than ever to give assets to their favorite causes. Today, thousands of nonprofits are using The Giving Block to fundraise from modern philanthropists.  As Product Manager, your primary job will be to make sure that all of our products are amazing for donors and nonprofits alike. You’ll have the opportunity to shape the direction of our new products and grow our platform into an all-in-one fundraising solution for nonprofits (cards, stock, crypto, DAF and more). Not only will you help us build our own fundraising platform, but you’ll help us power other fundraising platforms to help them reduce costs and expand donation methods.  Join us to fix nonprofit payments and help raise billions of dollars for worthy causes in the process.

Responsibilities:

• Lead product development initiatives from inception to launch.
• Maintain product roadmap and prioritized backlog of products and features.
• Translate product strategy into detailed requirements for prototyping and final development by engineering teams.
• Articulate and break down complex problems into actionable steps.
• Collaborate with engineering, business, marketing and other key stakeholders to ensure projects are completed with high quality and on schedule.
• Oversee UAT product testing and usability, identify and resolve quality issues.
• Shape continuous product improvement, engage and influence key stakeholders to achieve a unified product vision.
• Communicate product and workflow updates to internal teams and other key stakeholders through clear documentation and presentations/demos.
• Assess current competitor offerings and seek opportunities for differentiation.
• Leverage data and user insights to prioritize areas of improvement.

Competencies:

• Experience working in payments, fintech and/or nonprofits.
• Proactive mindset, ability to find creative solutions and take the lead on decisions.
• Proven track record of process and product improvement.
• Comfortable communicating product requirements, design and strategy with technical and non-technical audiences.
• Comfortable with ambiguity, thrives in a fast paced remote environment.
• Ability to work in EU or US time zones.

Nice to have:

• Experience with payments or nonprofit/charity industry
• Experience within startup environment
• Experience with API integrations

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.