Senior Account Executive

We’re TheyDo, a fully remote B2B SaaS organisation. Founded in 2019, we are the leading journey management platform, on a mission to make the customer journey the most powerful business tool there is.

In March 2024 we announced our latest funding round worth $34 million. Combined with our Series A raise in 2022 it takes our total investment to just under $50 million. Our angel investors include executives from Intercom, Miro, OpenAI, Amplitude, Slack, Airtable and more.

We support and partner with renowned enterprise organizations such as Cisco, Ford, Johnson & Johnson, Home Depot and Polestar, helping them manage their complex journeys and optimize them for efficient growth, removing the need for constant transformation.

We kicked off 2024 with a global team of 65 TheyDoers, representing over 30 nationalities across 20 countries.

This is just the beginning. Join our exciting journey as we scale to over 100 by the end of this year!

We’re looking for someone motivated to join a fast-growing, customer-led growth team as one of our first sales team hires! Are you someone looking to make their mark? Our sales are primarily generated by turning inbound interest into users who want to become customers. We are pioneering a customer-centric approach to PLS.

What you will do

This is an Enterprise sales role with a strong requirement for strategic, value-based selling. You’ll be helping customer experience teams, product managers and design experts to assess and make the case to adopt TheyDo at scale in their organizations.

• You run your territory like a business. You are responsible for the entire sales lifecycle, from ensuring you have enough pipeline via nurtured inbounds to closing new deals to cultivating expansion at existing clients and renewals:
  • Nurture and accelerate conversion of inbound leads at incredible logos
  • Continuously qualify those opportunities along the buying journey
  • Be able to proscriptively drive your opportunities through the buying journey from discovery to demo to consensus building to formalization
  • High fluency in our solution, beyond features, to articulate key business pains it solves
  • Cover key talking points and show examples of how our tools work
  • Negotiate and articulate the different ROI of the solution to different buyer stakeholders
• Own your territory to consistently achieve monthly and quarterly targets:
  • Gain a deep understanding of key prospect accounts and your territory
  • Forecast revenue
  • (Over)Achieve revenue quota
• Communicating transparently - as we are remote, using asynchronous messaging to keep people in the loop is essential
• Find improvements to how we enable people to become customers
• Communicate your insights with the product and marketing team so they can act on this
• You have a high hustle rate: demonstrate a high level of output in order to achieve results

What we’re looking for

• 3-5 years of Enterprise B2B closing experience, of which 1 year should be in SaaS environment is a hard requirement to be successful in this role
• Additional non-closing sales experience on top of that is of course welcome!
• Fluency using value-selling and/or strategic selling methodologies to continuously qualify complex buying journey
• Ingenuity skills with an ability to teach people about our solutions
• Emotional intelligence and collaboration are a must
• Digitally Savvy - experience with Salesforce, Outreach, Slack and Notion
• Coachable - how quickly do you learn and how quickly can you form new habits?
• Ambiguity & Adaptability - We are an early stage startup, and things change week over week, so does the product
• Sales experience within a product-led growth motion

What we offer

💰 Competitive compensation and pre-IPO equity - we like to give our team members ownership with our stock package. When TheyDo succeeds, we all succeed!

🌍 Fully remote working with flexible hours - we're staunch advocates for autonomy and flexibility.

🩺 Health Insurance benefit - at TheyDo our team’s health and wellbeing are a priority. We include tailored support for every employee, regardless of location.

🌴 Flexible holiday days - we love what we do, and equally love taking a break. We expect you to take a minimum of 25 days per year (in addition to public holidays).

🧠 Learning and Development budget we encourage everyone to take ownership and invest in their growth and development, providing financial support to benefit you in your role and career.

🧘‍♂️Wellbeing budget - nurture your mind and body. We’ll support you in looking after you, whether it's meditation, mindfulness, or a yoga/gym membership.

👪 Paid parental leave - we'll provide financial support and time off for you to bond with the newest little members of your family (6 months for the primary carer, and 6 weeks for the secondary carer - fully paid). We provide paid childcare leave when you need to take time out to help your little one recover.

👨‍💻Home office or co-working support - choose your ideal workspace with our home office or co-working budget. Whether you prefer the comfort of your home office or the collaborative atmosphere of a co-working space, we've got you covered.

🗺️ Company events - we regularly connect in-person to strategise, reflect or simply have fun. Our most recent company retreats were held in the Netherlands, Spain and Portugal.

⚒️ Latest tech & tools - MacBook Air, Pro or laptop, we want you to have the equipment that you’re most comfortable with. We use tools such as Gather, Slack, Notion, Loom, G:Suite and naturally TheyDo to work collaboratively and asynchronously.

🚀 Continuous growth of our benefits package as we continue to grow in size

To any recruitment agencies, we appreciate you would like to support us but we do not accept any unsolicited CVs or introductions.

About TheyDo

Our core values are the driving force behind every decision we make.

We ‘Journey together’ along a path of collaboration and synchronization. In everything we do, we ‘Own it’, never shying away from taking action or making decisions. Our ‘Cloaks off’ mentality ensures that transparency and integrity reign supreme. Moreover, ‘Customer Fueled’ innovation is at the heart of our work, as we know that the success of our product is directly linked to how we involve our customers in the process.

TheyDo is an equal opportunities employer. Our customers are diverse, and we believe our organisation should be, too. We nurture an inclusive culture where everyone feels equally important, no matter their background or status. We will never discriminate on the grounds of gender, civil status, family status, sexual orientation, religion, age, disability, education, or race.

If you are a woman or part of an underrepresented group, we encourage you to apply. Even if you don’t check every box — your skills and perspective could be just what we need to succeed. We value diversity and know you bring something unique to the table!